Terms and Conditions of Service:

Sales Agreement:
Everything agreed to between the sales contractor and the customer must be in writing. The home office of Color Visual Concepts, Inc will not honor verbal agreements.

Pricing:
Published prices obtained from Color Visual Concepts, Inc. are subject to change without prior notice. All published prices and/or written quotations will be honored for 60 days after the date of the original quotation.

Shipping and Handling:
All shipping and handling charges are additional to the cost of the order and are added at invoicing.

Payment Terms:
All orders must have a 50% deposit prior commencement of work, with the full balance due with the final proof. Payment may be a company check or by credit card (Visa, Master Card, American Express). There will be a $30.00 fee for all returned checks in addition to the original amount due.

Past Due Invoices:
All past due invoices are subject to a 2% late charge per month plus collection costs.

Payment by Credit Card:
Clients paying by credit card agree to be bound by Color Visual Concepts, Inc. Terms and Conditions, as well as design specifications.

Card Holder and Client Responsibilities:
Card Holder and/or Client specifically agree to pay all costs incurred if their order is prematurely canceled and it is understood that no credit will be provided for returned orders. Client agrees to supply copy of the front and back of their credit card if requested for signature comparison. The order amount will be charged to the credit card at the time of the order is submitted.

Returns for Credit:
Orders returned for credit must be done at the Client's expense. No credit will be issued without the prompt return of the entire order. Credit may only be applied to replacement of future orders. No refunds will be provided. Company Credit only.

Order Cancellation:
No order may be canceled after acceptance however, we understand that under certain circumstances this may become necessary in which case a credit will be issued for future orders less payment of all charges for work performed at cancellation point. *NOTE* There is a $35.00 cancellation fee.

Warranty:
Color Visual Concepts, Inc. at its sole option will repair or reprint any order that contains abnormal imperfections, fails to provide reasonable representation to the approved color proof or where we have failed in adhering to written Client instructions or written approval. Color Visual Concepts, Inc. at its sole option may elect to provide a pro-rated credit in lieu of a reprint if the shortage, defective or damaged portion of an order does not exceed 20% of the ordered amount. Claims for defects, damages or shortages must be made by the Client in writing within (10) days after delivery. The Client must receive a written authorization to return a defective order or portion in advance of return. Defective orders must be returned within (30) days after delivery. Color Visual Concepts, Inc. sole liability shall be limited to the reprinting of any defective order or portion and in no case shall included special or consequential damages including customer expenses, profits or profit loss.

Indemnification:
Client hereby affirms ownership and/or publishing rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless Color Visual Concepts, Inc. and its affiliates and employees from any and all loss, cost expense and damage on account of any and all manner of claims demands, actions and/or proceedings that may be levied against Color Visual Concepts, Inc. on the grounds that said printing violates any copyright or proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any person’s right to privacy or personal right. The Client agrees to, at the Client’s own expense, promptly defend and continue the defense of such claim, demand, action or proceeding that may be brought against Color Visual Concepts, Inc. provided that Color Visual Concepts, Inc. shall promptly notify the Client with respect thereto.

Customer Digital Files:
Client is 100% responsible for the accuracy of your layouts. Please proofread all layout proofs carefully. As postal regulations are subject to change, client is also 100% responsible for complying with current mailing restrictions for backside layouts. Check with a local Post Office for specific instructions and regulations.

Color Matching:
Due to the differences in equipment, paper, inks and other conditions between color proofing and production, a reasonable variation in color between color proofs and the completed job is expected. All postcards are “gang run” not printed as separate individual orders. Color Visual Concepts, Inc. will reproduce color from submitted transparencies, slides or photos as closely as possible, but can not exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements. The accuracy of each color reproduction is guaranteed to be within approximately 80% to 90% of the original image submitted. Color Visual Concepts, Inc. accepts no responsibility of color variations between submitted images and the actual artwork or product they represent.

Overruns:
It is standard in the promotional Products Industry and the printing industry to allow up to 10% overrun which you may be billed for after completion of order.

Taxes:
Customer is responsible for any taxes due to any and all taxing entities. We only collect sales taxes in the State of Texas.

Proofing:
Color Visual Concepts agrees to provide proofs in a timely manner and customer agrees to return proofs in a timely manner. Customer will be notified two times if proof is not returned, after which time order is placed on permanent hold and customer forfeits all monies paid.

Graphics:
All graphic files created by our graphic designer(s) are the property of Color Visual Concepts Inc and/or it's subsidiaries

Digitized Files:
All digitized files are the property of Color Visual Concepts Inc and/or its subsidiaries

E-Mail Permission:
When giving us your email address you hereby allow us to send you periodic email notices of closeouts and specials we offer. We do not rent or sell your name or adress. You also grant your permission for our tagline on product and use of piece in our advertising. You may opt out of our email list at any time.

Advertising:
When ordering from us you grant us permission to use your printed product for advertising our services to others.

By Placing an order you acknowledge that you have read and agree to all terms and conditions of sale as presented and on the order form. You understand that there are no refunds (credits or reprints only) and orders cannot be cancelled.